A clear process from discovery to support
The guided enquiry form prepares discovery and scope. It does not replace consultation, and it does not automatically confirm package, price or quotation.
INGuided enquiry
01
Discovery
Goals and requirements
02
Scope
Boundaries and responsibilities
03
Design
Structure and customer journey
04
Build
Implementation and testing
05
Launch & Support
Production and warranty
The full delivery process
01
Discover
Understand the business, customers, current website and what success should look like. The guided form feeds this stage but does not replace a conversation.
02
Scope
Confirm the website’s role, package boundary, exclusions, add-ons and third-party costs before work begins.
03
Plan
Organise information architecture, page structure, customer journeys and content requirements.
04
Design
Create a professional responsive experience that reflects the brand and supports the intended customer path.
05
Build
Develop the website with a modern technical foundation, forms, SEO setup and production-ready implementation.
06
Refine
Review, test and make reasonable in-scope refinements before launch.
07
Launch
Deploy to production, configure domain/DNS, SSL, analytics where agreed, and Search Console / indexing setup.
08
Support
A 30-day post-launch warranty covers in-scope defects. Ad-hoc or optional maintenance can continue afterward.
Tell us what you need. We’ll help you find the right approach.
Answer a few practical questions about your business, goals and required functionality. We’ll use your answers to suggest the most suitable starting point before reviewing the scope with you.
You do not need to know which package to choose. The form will suggest a starting point and we’ll confirm the final scope with you.